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Frequently Asked QuestionsLoews Ventana Canyon ResortHere is your source for all things related to our Tucson hotel. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Welcome to Loews Ventana Canyon Resort and everything it has to offer. If you have any questions, please reach out to me at 305-951-3306, Grant Sheehan, CEO of NCOFCU.
For information about the Casa Marina.
Claritssa Dillemuth
Senior Event Manager
Loews Ventana Canyon Resort
T 520-529-7916
Packages
At Loews Ventana Canyon Resort, we are happy to accept packages on your behalf. Please enter your name as the recipient, followed by "Hotel Guest" and your check-in date. Pricing for packages depends on the size, weight, and carrier used. We can store packages for as long as needed ahead of your arrival, and have shipping forms available for returns.
Your name followed by "Hotel Guest" :
Check in date:
NCOFCU Conference
Loews Ventana Canyon Resort
7000 N. Resort Drive,
Tucson, 85750
Arrival - Helpful To & From Travel Advice
? Is there parking at Loews Ventana Canyon Resort?
Self-parking is available at Loews Ventana Canyon and is included in the daily resort fee. Valet parking is available for $25 including tax per day.
? What time is check-in and check-out at Loews Ventana Canyon Resort?
Check-in time is at 4:00 PM and check-out is at 12:00 PM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
? Is there an airport shuttle to Loews Ventana Canyon Resort?
No. We do not offer airport transportation. TUS International Airport is roughly 40 minutes away. Taxi and rideshare services are available at the airport as well as car rental options.
? What is the Loews Ventana Canyon Resort cancellation policy?
Reservations must be canceled by 4 PM local time, 72 hours prior to arrival to avoid a one-night plus tax fee. Loews Ventana Canyon Resort has fully refundable rooms available to book on our site, which can be canceled up to a few days before check-in. Cancellation policy subject to change. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
? Are pets allowed at Loews Ventana Canyon Resort?
Yes, cats and dogs are welcome. We limit the number of pets to two per room. There is a charge of $100 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
? How may I retrieve my Loews Ventana Canyon Resort bill?
To retrieve your Loews Ventana Canyon Resort bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
? I'm staying at Loews Ventana Canyon Resort but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?If you are staying at Loews Ventana Canyon Resort but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
CCA Form
? Can Loews Ventana Canyon Resort accept packages delivered before a guest's arrival?At Loews Ventana Canyon Resort, we are happy to accept packages on your behalf. Please enter your name as the recipient, followed by "Hotel Guest" and your check-in date. Pricing for packages depends on the size, weight, and carrier used. We can store packages for as long as needed ahead of your arrival, and have shipping forms available for returns.
Services & Amenities
? Does the Loews Ventana Canyon Resort provide shuttle service to local attractions or venues?Loews Ventana Canyon Resort offers an on-call shuttle service for up to 6 people to the following local areas: Ventana Village, The Lodge, and Sabino Canyon. Just or once you arrive at the hotel. The shuttle is on a first-come, first-served basis. There are no shuttle reservations.
How can I reserve a cabana at the Ventana Canyon Resort pool?
Cabanas can be reserved through the front desk. For pricing or to reserve a cabana, call .
? Is the spa at Loews Ventana Canyon Resort currently open?
Yes. Please check our Loews Ventana Canyon Resort Lakeside Spa page for the most current hours and treatment options.
? Do I need to be a guest at the Loews Ventana Canyon Resort to book a massage?
You do not. Our Loews Ventana Canyon Resort Lakeside Spa is also open to outside guests.
? Do I need to reserve a tennis court at Loews Ventana Canyon Resort?
You do not need to reserve a tennis court. Tennis courts are first come, first serve.
? Does Loews Ventana Canyon Resort have a celebrations gift registry?Yes, Loews Ventana Canyon Resort has a gift registry. Whether you’re planning a birthday weekend getaway or a wedding nuptials, you can easily plan your celebration. Explore registry ideas, customize your website, and add memorable experiences like dining or room upgrades. Then, share your registry with friends, family, and guests to make your special occasion even more unforgettable.
Dine & Drink
? What choices do I have to eat within walking distance at Loews Ventana Canyon Resort?
There are several dining choices within Ventana Canyon Resort including our Flying V Bar & Grill, Cascade Lounge, Canyon Café, Vista Barista, Bill’s Grill, and in-room dining. For the most up-to-date information on what’s happening, text our Customer Engagement Center at .
Accommodations
? Do you provide ADA-compliant accommodations at Loews Ventana Canyon Resort?
Yes. Loews Ventana Canyon Resort offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in shower, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
? Is there a microwave in my room at Loews Ventana Canyon Resort?At Loews Ventana Canyon Resort, we are happy to provide a microwave to your room for a $15 per night fee. Please note that in-room microwaves are subject to availability at the time of your request once you've checked in.
Local Area
? Which popular attractions are close to Loews Ventana Canyon Resort?
At Loews Ventana Canyon, you will discover the beauty of the Sonoran landscape, the complexity of the stars, and the sophistication of the city of Tucson. So, explore the great outdoors on the resort's beautiful nature trail, or hike Sabino Canyon, just minutes from our hotel. Other popular attractions include jeep tours, Kartchner Caverns Tours, or horseback riding. The Tucson city center is approximately 8 miles away from the resort. Learn more about our Tucson neighborhood.
COVID-19
What are the cleanliness and hygiene measures currently in place at Loews Ventana Canyon Resort?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
Click here for an overview of our protocols.
What contactless services do you provide at Loews Ventana Canyon Resort?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
